Personal data is normally supplied either by you, the data subject, or by a third party partner (from our third party partners). It is normally collected from visits to our website, by post, by phone, by fax, directly from data subjects or by email correspondence. We obtain personal information when you register for, or request certain services. By registering and/or submitting personal information to us, you are also agreeing to the use of this information in accordance with our Privacy Statement.
Examples of the information we automatically collect and analyse include Internet protocol (IP) addresses (used to connect devices to the Internet), user login details, e-mail address, cookies, and details of products/services that visitors viewed or searched for on our website.
We may gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact data subjects, such as demographic information regarding, for example, user IP addresses (where they have been clipped or anonymised), browser types and other anonymous statistical data involving the use of our website (https://oneviewhealthcare.com/).
This is data that identifies individuals or can be used to identify or contact individuals and may include information such as a name, address, email address, birth date, marital status, occupation and salary range. While information such as name and email address is required by us to provide customers with our services, other personal data is only collected from data subjects if it is voluntarily submitted to us.
| Data Type | How it is collected |
| Contact Data | Various forms and enquiry sections allow you to provide us with contact data for the purpose of contacting you with a quote, offer or other legitimate business related activity. This includes home address, email address and telephone numbers. |
| Identity Data | When you complete a form or other entry on the website it may include identity data. This could include first name, last name, title, date of birth and gender. |
| Marketing and Communications Data | This includes your preferences in receiving marketing from us and our third parties and your communication preferences, occupation, and transaction history |
| Usage Data | Analytical data is gathered for digital marketing purposes and can include information about how you use our website. |
| Technical Data | Cookie information is gathered upon visiting our website. This includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. |
| Financial Information | Detailed financial information including all facets of information required for engineering projects |
| Interactions Data | Information about your interactions with us, including correspondence and phone calls between us and you. |
We do not collect special category data.
We use Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
Personal information which you supply to us may be used for the following purposes:
| Purpose of Processing | Lawful Basis for processing |
| Manage and respond to any requests you have made to us. | Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party |
| To help us identify you when you contact us. | Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party |
| To provide you with the most user-friendly online navigation experience. | Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party |
| For general administration, reporting, audit and analysis purposes and to manage our relationship with you. | It is necessary in our legitimate interests and to ensure the effective management of our business. |
| For market research purposes and customer satisfaction surveys. This helps us improve the quality of our products and services we provide. | The data subject has given consent to the processing of his or her personal data for one or more specific purposes |
| To market to you and, where appropriate, to invite you to any events that we might organise. | The data subject has given consent to the processing of his or her personal data for one or more specific purposes |
| To comply with legal obligations. If required by any law enforcement agency, court, regulator, government authority or other third party. | Processing is necessary for compliance with a legal obligation to which the controller is subject |
| Pass on to any third party that purchases, or to which we transfer, all or substantially all of our assets or business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Policy. | Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party |
| To carry out analysis. We may combine and analyse your personal information to help us develop and improve our products and services, understand our customers better; and to manage and improve our relationship with you. | The data subject has given consent to the processing of his or her personal data for one or more specific purposes |
Oneview Healthcare has successfully undergone certification for ISO / IEC 27001
Personal Data is stored securely in electronic form on our IT systems and /or in hard copy form in our offices. We have invested in both technical and organisational security measures and training of employees to safeguard all personal data.
The length of time we will retain your personal data will depend on the purpose for which we are processing it. The following criteria will be applied:
We will not share your information with any third parties unless one of the following conditions applies:
| Third Party | Reason |
| Third Party Service Providers | We may share your personal information with third party service providers that perform services and functions at our direction and on our behalf such as our accountants, IT service providers, printers, lawyers and other business advisors, and providers of security and administration services. For example Hubspot are a third party used by Oneview |
| Potential Sale of the Company | We may transfer your personal information to companies we plan to merge with or be acquired by. |
| Local police, Government Bodies (or officials) | We may share your personal information with local police or other government bodies or agencies where we are required to do so by law. |
If you have consented to marketing from us, we may contact you with information about our products and services through email. All such communications will come from us, or from our selected marketing partners.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party marketing companies. You will also be given the opportunity on every email communication that we or our trusted partners send you to indicate that you no longer wish to receive our or their direct marketing material.
Oneview use Hubspot as a third-party provider of website marketing services. Hubspot generates sales leads for Oneview as a result of website visitor information such as their location.
See Website Cookie and Social Networking Media Policy.
Our websites may provide links to third-party websites plug-ins and applications such as supplier brand websites, for your convenience and information. Oneview Healthcare is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of other third parties. If you decide to click on a third-party link thus enabling a connection, those connections may allow third parties to collect or share data about you. We encourage you to read the individual privacy and cookie policy of every website that you visit.
See Website Cookie and Social Networking Media Policy.
Information we collect will not be processed in or transferred to any country or territory outside of the European Economic Area without having a legal basis. If we undertake international transfers in the future, you will be contacted before any such transfer takes place with the following information:
For website visitors based in Europe, the data is retained in Europe by Oneview and any subsequent transfer to the US is under legally approved mechanisms.
For website visitors outside of Europe, the data is retained outside of Europe by Oneview.
For data handled by Hubspot, please check the following link for clarification:
https://knowledge.hubspot.com/account/hubspot-cloud-infrastructure-frequently-asked-questions
The relevant legislation for website visitors based in Australia is the:
Australian Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Australian Privacy Act 1988.
There are 13 Australian Privacy Principles (APPs). The main section 8 (cross-border) requirements are met as follows:
This Privacy Policy has a Disclosure/Data Sharing section named International Transfers.
This section states that Oneview discloses Australian personal information to overseas (non-Australian) recipients, and the likely countries that information may be sent to, by providing the hyperlink for the personal data handled by Hubspot
The likely specified circumstances for such a transfer are stated in the section ‘Third Parties We Share Your Personal Data With’ section listing Hubspot. Hubspot generates sales leads for Oneview as a result of website visitor information such as their location.
2See Website Cookie and Social Networking Media Policy.
Oneview will not use or disclose an identifier unless:
In order to help us ensure the personal data we hold about you is accurate and current, and to help us to provide you with our services, we encourage you to keep us informed if your personal data or circumstances change. To update your personal data please contact us at the details set out below in the contact information section.
If you have any questions or comments about this privacy statement, or if you wish to request information, you can contact us at: datarequests@oneviewhealthcare.com.
We may update our Privacy Statement from time to time, by communicating such changes to you and publishing the updated Privacy Notice on our website. We would encourage you to visit our website regularly to stay informed of the purposes for which we process your personal information.
See Website Cookie and Social Networking Media Policy.
Cookies are a small text-only files saved on your computer’s hard drive, when browsing websites. They are designed to hold data specific to a particular user. They may allow a website “remember” your actions or preferences over a period of time. They help us to improve our website and to deliver a better and more personalised service.
Cookies can be used to:
Cookies may be used by Oneview to analyse user behaviour to generate sales leads in combination with a selected third party provider.
Cookies may potentially be used for online behavioural target advertising and to show adverts relevant to something that the user searched for in the past, however Oneview do not engage in this activity at present.
Preference: Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers
Unclassified: Unclassified cookies are cookies that are in the process of being classified, together with the providers of individual cookies
Necessary: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. These cookies are deleted when you close your browser.
Functionality: These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, and remember your preferences from a previous visit to our website.
Session cookies: These are used to maintain your session when your login or when purchasing a product through our online shop. If you choose to deny this cookie, this will affect your ability to purchase products online or to remain signed in on your account online.
Authentication cookies: They help to identify the user once they have logged in, for the duration of a session (visit to a website).
Oneview Healthcare use third party cookies in order to improve our website, to personalise your experience, track unique visitors and to understand how visitors behave on this website. We also use cookies to make our advertising on other websites more relevant. Using information collected about you for advertising purposes is known as targeted or behavioural advertising. It is possible for such adverts to store a cookie for a third-party site, containing information such as the name of the site, particular products being viewed, pages visited, etc.
| Cookie Name | Cookie Details |
|---|---|
| Preferences: lang | Remembers the user’s selected language version of a website |
| Statistics: __hssc | Identifies if the cookie data needs to be updated in the visitor’s browser |
| Statistics: __hssrc | Used to recognize the visitor’s browser upon re-entry on the website |
| Statistics: __hstc | Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes |
| Statistics: _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
| Statistics: _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
| Marketing: __ptq.gif | Sends data to the marketing platform Hubspot about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels |
| Marketing: bcookie | Used by LinkedIn for tracking the use of embedded services |
| Marketing: test_cookie | Used to check if the user’s browser supports cookies |
| Marketing: VISITOR_INFO1_LIVE | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos |
| Marketing: YSC | Registers a unique ID to keep statistics of what videos from YouTube the user has seen |
Within your browser, you can choose whether you wish to accept cookies or not. If you choose Cookie Preferences, you will see the following preferences:
Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.
Google Chrome https://support.google.com/chrome/answer/95647
Internet Explorer https://support.microsoft.com/en-ie/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari MacOS https://support.apple.com/en-ie/guide/safari/sfri11471/mac
Safari Mobile https://support.apple.com/en-us/HT201265
Opera https://help.opera.com/en/latest/security-and-privacy/
You can opt out of behavioural advertising on the web browser you are currently using with an “opt-out cookie” by visiting http://www.youronlinechoices.com/ie/your-ad-choices
Our website may contain links to external social network sites such as Facebook, LinkedIn, YouTube and Twitter. These external social networks are exclusively operated by their respective owners. All Links to Social networking sites are made clearly visible on our website through the use of representative logos. If you decide to follow these links, you will be directed to a third-party website which is not under our control. Cookies and plug-ins may be activated and your browser will establish a link with relative social network site directly.
If you follow the links on our website whilst you are signed into these social network sites, personal information such as user account details and information concerning your visit to our website may be passed to these third-party websites. This information may be transferred to and stored to a third-party entity.
Your personal information will not be transferred to these third-party social networking sites by visiting our website, but may result in personal data being transferred to a social network entity if you decide to click the relevant link.
For further information on third party privacy and cookie policies, please refer to the relevant third-party social network’s privacy and cookie policies on their websites.
| Vendor Name | Personal Data that may be Collected |
| LinkedIn email address | |
| Facebook email address | |
| Twitter email address | |
| YouTube | YouTube email address |
| Instagram email address |
If you have any questions regarding our cookie policy or our privacy policy, please contact us at:
Email: datarequests@oneviewhealthcare.com
This Cookie Policy forms part of the Oneview Healthcare Personal Privacy Statement
