Faced with rising costs, labor shortages, and an increasing need to justify significant expenditures, today’s health leaders often lack the flexibility and budget to innovate, even when the need is pronounced. The desire to engage patients while not adding additional tasks onto your already strained staff requires a vision, collaboration across teams, and so much more.

In this session we will share experiences of how to successfully optimize your Care Experience journey, based on real world experience, leading customers through this process in hospitals like NYU Langone Health, UCSF Health, BJC Healthcare, and many other organizations globally. Have you tried something already and it isn’t going as planned? Facing organizational pressure to “do something” or just don’t know where to start – you’re not alone!

Whether you are working to design a state-of-the-art new hospital or replacing legacy systems in busy hospitals, this presentation is built to help with your planning, processes, and progress toward an essential patient experience solution.

Learning Objectives:
1. Determine the right team members and resources
2. Understand how to establish clear, achievable, and accessible goals
3. Build a plan to simplify IT and clinical workflow
4. Construct a successful deployment and long-term utilization

Take a deeper dive into how our 7 step guide can help you choose a Patient Experience platform that works best for your organization’s Care Experince goals.

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